Frequently Asked Questions

We can normally provide an estimate / quotation after a 5 – 10 minute telephone call, preferably supported by some photos of the rooms to be cleared sent via email or WhatsApp. For Larger or hoarded properties a site visit will be required.

Prices will vary depending on the size of the property and density of contents. Minus where possible items that have a resale value to us, so it will be one of three scenarios, we pay you, you pay us, or we do the house clearance for free.

Most properties can be safely cleared in a day with the right team and vehicle configurations. This includes all of the lifting and shifting on site, as well as the recycling and disposal off-site. Bigger properties with outbuildings and or large amounts of contents and hoarded properties, will take longer.

We do buy good quality items as part of a clearance, from the estate or the executor. (WE DO NOT DEAL IN CASH) Purchases are by purchase order from ourselves, with payments being made via BACS /Bank Transfer, learn more about what we buy HERE.

Where and whenever possible, we will always look to reduce what goes to the recycling centre, by taking suitable items to a charity first, you can read our recycling policy here

All household effects, as well a carpets, fixtures and fittings if requested.

Some items are classified as hazardous waste and WEEE and need to be disposed of safely. (Paint, chemicals, fluorescent tubes, fridges freezers, TV )

These items have an additional disposal cost per item. OR we can separate these at the property for you, so you can dispose of them for FREE at your local domestic recycling centre.

*WE ARE UNABLE TO ACCEPT – Asbestos, Plasterboard, Builders Waste, Wet Foods.

We can clear singular items from anywhere in the property including lofts and outbuildings. We can also clear a property in stages to leave bigger furniture for the Estate Agents photographs (which they often advise) then clear the remaining contents upon firm sale of the property.

Unless this has been agreed beforehand, we will never remove curtains, carpets, built-in furniture, ceiling lights, kitchen units, doors etc.

Every room cleared will be swept and or vacuumed, including cobwebs removed from the walls and ceilings.

When we find items items that we believe to be or important, such as photos, deeds, passports birth certificates, keys, jewellery etc. We will always put them in a safe place for your inspection.