Terms and Conditions

Welcome to Bluebird Clearance Co. These terms and conditions outline the rules and regulations for the use of our website located at www.bluebirdclearance.co.uk.

By accessing this website, we assume you accept these terms and conditions. Do not continue to use Bluebird Clearance Co’s website if you do not agree to take all of the terms and conditions stated on this page.

The following terminology applies to these Terms and Conditions, Privacy Statement, and Disclaimer Notice and any or all Agreements: “Client,” “You,” and “Your” refer to you, the person accessing this website and accepting Bluebird Clearance Co’s terms and conditions. “The Company,” “Ourselves,” “We,” “Our,” and “Us,” refers to [Your Business Name].

Cookies

We employ the use of cookies. By accessing Bluebird Clearance Co’s website, you agreed to use cookies in agreement with Bluebird Clearance Co’s Privacy Policy.

License

Unless otherwise stated, Bluebird Clearance Co and/or its licensors own the intellectual property rights for all material on Bluebird Clearance Co. All intellectual property rights are reserved. You may access this from Bluebird Clearance Co for your own personal use subjected to restrictions set in these terms and conditions.

You must not:

Republish material from Bluebird Clearance Co

Sell, rent, or sub-license material from Bluebird Clearance Co

Reproduce, duplicate or copy material from Bluebird Clearance Co

Redistribute content from Bluebird Clearance Co

This Agreement shall begin on the date hereof.

Hyperlinking to our Content

The following organizations may link to our Website without prior written approval:

Government agencies;

Search engines;

News organizations;

Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses.

These organizations may link to our home page, to publications, or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement, or approval of the linking party and its products and/or services.

iFrames

Without prior approval and written permission, you may not create frames around our Webpages that alter in any way the visual presentation or appearance of our Website.

Content Liability

We shall not be held responsible for any content that appears on your Website. You agree to protect and defend us against all claims that arise on your Website. No link(s) should appear on any Website that may be interpreted as libellous, obscene, or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third-party rights.

Reservation of Rights

We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.

Removal of links from our website

If you find any link on our Website that is offensive for any reason, you are free to contact and inform us at any moment. We will consider requests to remove links but we are not obligated to or so or to respond to you directly.

Disclaimer

To the maximum extent permitted by applicable law, we exclude all representations, warranties, and conditions relating to our website and the use of this website. Nothing in this disclaimer will:

Limit or exclude our or your liability for death or personal injury;

Limit or exclude our or your liability for fraud or fraudulent misrepresentation;

Limit any of our or your liabilities in any way that is not permitted under applicable law; or

Exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and prohibitions of liability set in this section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort, and for breach of statutory duty.

As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.

These terms and conditions (“Terms”) govern the provision of house clearance services (“Services”) offered by Bluebird Clearance Co, via Berkshire & Surrey House Clearances a registered company in England and Wales with VAT registration number 246 484 092Agreement

By engaging the Company’s Services, the Client agrees to be bound by these Terms. The Company reserves the right to amend these Terms at any time, and such amendments shall be effective upon posting on the Company’s website.

Service

a. The Company agrees to provide house clearance services to the Client as per the specifications outlined in the agreed-upon estimate or service agreement.

b. The Client acknowledges that the Company will dispose of items in accordance with local laws and regulations and that certain items may require special handling or disposal procedures.

c. In instances where a physical property inspection has not taken place prior to clearance, our initial estimate may be subject to adjustment if the client’s inventory of items for disposal is found to be underestimated. While discretion is exercised regarding small, overlooked items, additional contingency time and recycling fees may apply if there is a wide discrepancy between contents provided in estimate and actual work on the day of clearance.

d. The removal and disposal of specific items such as paint, creosote, corrosive/noxious liquids, gas canisters, or medical waste can be accommodated with prior notification. Specialised disposal items, including fridges, freezers, car batteries, pianos, larger electrical equipment, and hazardous items, will be separately quoted and are not included in general estimates.

e. The dismantling of items is not included in the estimate (unless specified) and needs prior agreement on both time and cost.

f. Bluebird Clearance Co vehicles require parking within 20 meters (65ft) of the primary property/building entrance. The client is obligated to inform us of any circumstances that may impede our crew during the clearance or otherwise hinder the timely completion of the work. Notification of any obstacles or access restrictions that could hinder our team inside or outside the property, before, during, or after the clearance, should be provided at the time of estimate and booking. Contingency charges may apply if any undisclosed obstacles or access restrictions impede time required to complete work.

i. If contents are being removed from an apartment or flat above the first floor, notify us during estimation and advise of any access restrictions through communal areas.

j. The Client is responsible for identifying and clearly communicating any specific items that are not intended for removal, as well as any items of value or sentiment. The Company will make reasonable efforts to identify and set aside items specified by the Client, but it is not liable for any inadvertent removal of such items.

k. Upon leaving the clearance property/site, Bluebird Clearance Co assumes full legal ownership and responsibility for all items, excluding unlawful or noxious items.

Cancellation and Rescheduling

a. If any amendments or cancellations are required to a booking, these must be made within 48 hours of the booking date. A cancellation fee of 25% of Estimate may apply for any bookings cancelled after this date at the Company’s discretion.

Payments

a. Invoices must be settled on the day of Invoice unless alternative payment conditions have been agreed upon.

b. Overdue invoices (30 days or more) will incur interest and a fixed sum according to UK Government guidelines.

c. If our team(s) cannot commence or complete work due to health and safety or other concerns, a 50% call-out fee of the estimated or quoted service fee will be charged.

Liability

a. The Company will take reasonable care when providing the Services, but it shall not be liable for any damage or loss caused by factors beyond its control, including but not limited to acts of nature, accidents, or negligence by the Client.

b. The Client is responsible for informing the Company of any special requirements or considerations related to the clearance process. By conducting any service as instructed by a customer we do not convey any warranty of legality of the service in any way. The customer should ensure that any instructions given to us are lawful and the customer agrees to indemnify Bluebird Clearance Co against any losses or liabilities arising from dispute of property or any other legal dispute.

Insurance

a. The Company maintains appropriate insurance coverage for its operations, but the Client is advised to obtain additional insurance coverage for valuable or sentimental items.

Indemnification

a. The Client indemnifies and holds the Company harmless from any claims, liabilities, damages, or expenses arising out of or related to the transfer of ownership of goods and the disposal process.

Dispute Resolution

a. In case of a dispute, both parties agree to attempt to resolve the matter through negotiation in good faith.

b. If a resolution cannot be reached, the parties agree to submit the dispute to mediation or arbitration in accordance with the laws of England and Wales.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales.

Miscellaneous

a. These Terms constitute the entire agreement between the parties and supersede any previous agreements or understandings, whether oral or written.

b. No modification of these Terms shall be binding unless in writing and signed by both parties.

By engaging the Company’s Services, the Client acknowledges that they have read, understood, and agreed to these Terms and Conditions.